Shipping Policy

Thank you for shopping with Simplstc Apparel! This Shipping Policy explains our shipping methods, delivery timelines, order processing, tracking, fees, and much more. We aim to make every delivery smooth, predictable, and transparent.

1. Order Processing Time

Once you complete your order, our team begins processing it within 1–2 business days (excluding weekends and holidays).

Processing includes:

• Order confirmation

• Quality inspection

• Packaging

• Preparing the order for shipment

Orders placed on weekends or holidays begin processing the next business day.

Custom or branded apparel may take longer due to production requirements; estimated timelines are shown at checkout.

Shipping Methods & Delivery Timeframes

We offer several shipping options to suit your needs:

Standard Shipping

• Transit time: 3–7 business days

• Best for most orders across the continental US

Expedited Shipping

• Transit time: 1–3 business days

• Faster delivery for urgent needs (additional cost applies)

• Delivery timelines begin after order processing and may be affected by carrier delays or peak periods.

Shipping Rates

Shipping costs are calculated at checkout based on:

• Order weight

• Delivery method selected

• Shipping destination

Occasionally, free shipping promotions may apply — details are displayed at checkout.

Order Tracking

Once your order has shipped:

• You’ll receive a shipping confirmation email

• It will include your tracking number

• You can monitor delivery status in real time via the carrier’s tracking portal

If you do not receive tracking info within 48 hours of your order being marked “shipped,” contact our support team.

Shipping Restrictions

Some areas may have limited or restricted delivery services.
If shipping isn’t available for your address, we’ll notify you as quickly as possible.

Risk of Loss

Once the carrier accepts your package, risk transfers to you.
Simplstc Apparel is not responsible for lost or stolen packages after confirmation of delivery. If a package is marked delivered but you haven’t received it, please contact the carrier with your tracking info.

Address Accuracy

Please ensure your shipping address is complete and accurate.
We are not responsible for packages delayed, lost, or returned due to incorrect addresses provided at checkout. Order changes cannot be made once it has shipped.

International Duties & Taxes

For international orders:

• Duties, taxes, and customs fees may apply and are the responsibility of the recipient

• Fees vary by country and are not included in the purchase price or shipping cost

9. Shipping Delays

Occasionally, delivery may be delayed due to:

• Weather and natural events

• Carrier disruptions

• Peak holiday volume

• Customs processing

We are not responsible for carrier delays but will assist with tracking and resolution wherever possible.

Damaged or Lost Shipments

If your order arrives damaged or becomes lost during transit:

1. Contact our support within 7 days of delivery

2. Include photos of the damage and your order number

We will review and work with the carrier to resolve the issue or offer a replacement/refund.